Biruta Troubleshooting Guide
This page is designed to help troubleshoot issues with playing Biruta's learning games. Below are some quick tips to help rectify some problems you may encounter.



The Game Won't Load
If the game is taking an abnormally long time to load look at the following tips:
  • If you are using a Wi-Fi connection or a mobile connection sometimes it can take a long time to load the game. Try waiting for a couple minutes before trying other steps on this list.
  • Update your graphics drivers (refer to "Update your Graphics drivers" below)

Update Your Graphics Card Drivers
Biruta's suite of games are 3D applications that require a graphics card to work. If the drivers that run your graphics card are out of date then the game may be unable to run. Upgrade your graphics drivers to the most recent version and try again.

Working in Internet Explorer
WebGL is not officially supported in Internet Explorer. Please upgrade to Microsoft Edge or use Chrome / Firefox.

Running Slow
If the game loaded well but is running slowly, try the following steps:
  • Update your graphics drivers (refer to "Update your Graphics drivers" above)
  • Shrink the size of your browser window
  • Close applications that you are not currently using

System Requirements
  • The games should run on PCs with Windows XP and higher and Macs with OSX 10.6 and higher
  • Web Browsers - Modern versions of Internet Explorer, Firefox, Safari, Opera
If you still need help, please contact us



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